Feedback and redress mechanism

We will be pleased to know what you want to say about the quality of service we have given you.
  • Please feel free to give your comment(s), recommendation(s) by doing the following;
1. Fill-up the Customer's Feedback Form available in our office and drop them at our suggestions box located in our office.
2. You may send your feedback through e-mail at or text/call us at 09207219446.
3. Talk to our officer of the day.

If you are not satisfied with our service, your written/complaints shall immediately be attended to by the Officer of the day or at our Complaints Desk.

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  • Balaoan Water District National Highway,
  • Viloria St., Brgy. Antonino, Balaoan, La Union
  • TeleFAX: (072) 607-0360